Welcome to Helena Calia. The terms “we,” “us,” and “our” refer to Helena Calia, a designer of jewelry inspired by the South of France. We operate this online store and all of its content, features, tools, products, and services (collectively, the “Services”).

These Terms of Service (the “Terms” or “TOS”), together with our Privacy Policy , define your rights and obligations when you use the Services. By accessing our site or making a purchase, you expressly agree to be bound by these Terms. If you disagree with any or all of these provisions, we invite you not to use the Services.

You certify that you have reached the legal age of majority in your jurisdiction. In the event of use by a minor under your responsibility, you guarantee that you have given your authorization.

Use of certain Services may require the creation of an account. You agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your login details and for any activity that occurs through your account. Any assignment or transfer of your account to a third party is strictly prohibited.

We strive to accurately represent our creations. However, colors or finishes may vary slightly depending on your screen. Descriptions and availability are subject to change at any time without notice.

We reserve the right to limit quantities available or to remove a product from the site.

Any order placed constitutes an offer to purchase. It is only considered accepted upon receipt of payment and the sending of a confirmation email.

We reserve the right to refuse or cancel an order, particularly in the event of unavailability or suspected fraud. Purchases must be for personal or family use, not for resale.

The terms of return or exchange are defined in our Return Policy .

Prices are quoted in euros or your local currency and are subject to change at any time. The applicable price is the one displayed at the time of order confirmation. Unless otherwise stated, prices exclude delivery, handling, or customs fees.

You agree to use a valid and up-to-date payment method. By confirming your purchase, you declare that you are authorized to use this payment method.

Delivery times are provided for informational purposes only. We cannot be held responsible for delays attributable to carriers, customs, or external events beyond our control.

The transfer of risk occurs upon delivery of the package to the carrier.

All elements present on the site (texts, images, videos, logos, brands, design) are protected by intellectual property rights and remain the exclusive property of Helena Calia or its partners.

Any unauthorized reproduction, distribution or exploitation is strictly prohibited.

Some tools offered through the Site may be provided by third parties and made available “as is.” We assume no responsibility for their operation, content, or use.

Our site may include links to third-party sites or services. We have no control over these contents and assume no responsibility for their availability, safety, or legality.

Our store relies on a professional e-commerce solution that provides hosting, payment processing, order management, and delivery tracking. This service provider acts as a technical subcontractor and may access certain data to ensure the provision of the Services.

The contractual relationship, however, remains exclusively between you and Maison Helena Calia.

The use of your personal data is governed by our Privacy Policy . By using the Services, you consent to their collection and processing in accordance with this document.

When you provide us with a comment, review or idea (“Feedback”), you grant us a royalty-free, worldwide, transferable license to use it for any commercial or editorial purpose, without additional compensation.

Despite our vigilance, errors or omissions may occur. We reserve the right to correct them at any time, including after an order has been validated, and to inform the customer if necessary.

You agree not to use the Services for any illegal or abusive purposes, including violating applicable laws, transmitting viruses, impersonating others, or infringing the rights of third parties. In the event of non-compliance, we reserve the right to suspend or terminate your access without notice.

We reserve the right to suspend or terminate access to the Services at any time and without notice, in particular in the event of non-compliance with these Terms.

Obligations incurred prior to termination remain valid.

Unless otherwise expressly stated, the Services and products are provided “as is” and “as available” without any express or implied warranty regarding their suitability for a particular purpose.

To the extent permitted by law, Helena Calia House shall not be liable for any indirect losses, incidental damages or consequential damages arising from the use of the Services, including any delay, interruption or loss of data.

You agree to indemnify Maison Helena Calia for any damages, claims, or expenses resulting from a violation of these Terms or misuse of the Services.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Helena Calia House. No waiver of any of our rights will be construed as a permanent waiver.

We reserve the right to modify these Terms at any time. In the event of a material change, we will notify you by appropriate means. Continued use of the Services constitutes acceptance of the new Terms.

If you have any questions regarding these Terms or our Services, you can contact us:

• Email address : contact@helenacalia.com